The emergency psychological support service can be contacted in difficult life situations, such as the death of a loved one, separation from loved ones, severe somatic diseases, experiencing violence, or other situations that lead to a state of hopelessness.

Emergency psychological support via the "Helpline" is provided by highly qualified specialists in psychology and psychotherapy.

ANONYMOUSLY

FREE OF CHARGE

CALL, WE WILL HELP YOU!

24-hour phone number for admission to a "crisis room" for victims of domestic violence: 5 73 53

 

Direct telephone line – 8 - 02152 -5-27-89 – once per quarter;

"Hotline" telephone number – 8-02152-5-27-72 daily on weekdays from 8:00 to 17:00 without a lunch break

 

PROVISION OF SITUATIONAL ASSISTANCE TO PERSONS WITH DISABILITIES

In order to implement the Law of the Republic of Belarus of June 30, 2022 No. 183-Z "On the Rights of Persons with Disabilities and Their Social Integration", the Rules for ensuring accessibility for persons with disabilities of social, transport and production infrastructure, transport and services, and assessing their accessibility level, approved by the Resolution of the Council of Ministers of the Republic of Belarus of November 21, 2022 No. 796, the state institution "Territorial Center for Social Services for the Population of the Miory District" has developed and approved by order the procedure for providing situational assistance to persons with disabilities.

In accordance with the specified procedure, a person with a disability, or the person accompanying them, if they need to visit the departments of the state institution "Territorial Center for Social Services for the Population of the Miory District" to receive any service or information provided by the social service institution, is recommended to inform the institution's employee responsible for providing situational assistance in advance, specifying the nature and scope of the required situational assistance.

Contact phone numbers of employees of the state institution "Territorial Center for Social Services for the Population of the Miory District" responsible for providing situational assistance to disabled persons:

8 02152 5 27 72 Moskalenko Ksenia Ignatievna, specialist in social work of the department of primary reception and assessment of needs for social support

8 02152 5 49 26 Shulga Tatyana Pavlovna, head of the department of social rehabilitation and habilitation of disabled persons

8 02152 5 73 53 Puchkovskaya Tatyana Viktorovna, nurse of the round-the-clock stay department for elderly citizens and disabled persons (Disna city)

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Hairdresser's Work Schedule

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Supervisory organization: Department for Labor, Employment and Social Protection of the Miory District Executive Committee (211287 Miory, Kommunisticheskaya St., bld. 8, tel. 5 15 84)

On January 27, 1988, by the decision of the Miory District Executive Committee "On the organization of home care for lonely elderly and disabled citizens," the department of social assistance at home was established.

The State Institution "Territorial Center for Social Services for the Population of the Miory District" was established on the basis of the decision of the Miory District Executive Committee dated October 26, 2001, No. 700, and has been operating since January 10, 2002. The Center's structure included two departments: the Department of Social Assistance at Home and the Department of Targeted Socio-Economic Assistance.

In 2005, a department for round-the-clock stay for the elderly and disabled was opened, and the center received a separate building with an area of 298.4 sq.m.

Director Shamenok Elena Venediktovna

The purpose of the center's activity is to carry out organizational, methodological, and practical activities on the territory of the corresponding administrative-territorial unit for the social servicing of citizens in difficult life situations, as well as guardianship and trusteeship functions for adult individuals who are recognized as legally incompetent or partially competent.

Main tasks and directions of the center's activity:

• participation in monitoring the social and demographic situation, forecasting social processes, and developing proposals for improving social services for the population in the Miory district;
• identification and differentiated (by category) accounting of citizens in need of social support, determination of the necessary forms of social services and types of social services for them;
• ensuring the implementation of state minimum social standards in the field of social services;
• satisfaction of the needs of citizens in difficult life situations for social services included in the list of social services provided by state social service institutions, with norms and standards for providing these services to citizens;

exercising guardianship and trusteeship functions for adult persons recognized as legally incompetent or with limited legal capacity, in accordance with the Regulation on Guardianship and Trusteeship Bodies, approved by the Resolution of the Council of Ministers of the Republic of Belarus of October 28, 1999 No. 1676;

organizing work with citizens, families with children in difficult life situations, persons from among orphans and children left without parental care, persons suffering from psychoactive substance dependence syndrome, persons released from places of deprivation of liberty, persons who have ceased to be in medical and labor dispensaries;

participation in the distribution of gratuitous (sponsorship) aid in kind, foreign gratuitous aid, as well as aid (donations) received from individuals, which is transferred to the Territorial Center for Social Services for the Population of the Miory District;

conducting informational and educational work on topical issues of social services, guardianship and trusteeship for adult persons recognized as legally incompetent or with limited legal capacity in the territory of the Miory District;

involving volunteers in cooperation to provide social services to citizens in difficult life situations;

cooperation with organizations of various forms of ownership and individual entrepreneurs on issues of social services for the population within its competence;

preparation of methodological materials based on the practical activities of the Territorial Center for Social Services for the Population of the Miory District;

studying, summarizing and implementing best domestic and foreign practices of social services in practice;

compilation and analysis of departmental and other reporting on the activities of the Territorial Center for Social Services for the Population of the Miory District;

preparation of analytical materials on social services issues;

ensuring the professional development of employees of the Territorial Center for Social Services for the Population of the Miory District;

carrying out administrative procedures, considering citizens' appeals;

implementing measures of state and regional social programs and plans;

implementing state family policy;

implementing a mechanism for attracting legal entities and individual entrepreneurs to provide social services and implement social projects in the form of state social procurement;

implementing state social policy on the territory of the Miory district for providing social benefits and guarantees to disabled persons;

providing social support to citizens;

organizing the collection of information on the progress of measures implemented within the framework of humanitarian programs in the territory of the Miory district, with subsequent submission of a report to the committee.

The Territorial Center for Social Services for the Population of the Miory District has the right to perform other functions in accordance with the legislation.

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Schedule of Personal Reception of Citizens

Batarchuk Lilianna Arkadyevna, Deputy Director, office No. 4, tel. 8 (02152) 5 28 32

In the temporary absence of the director, his duties are performed by the deputy director.

Preliminary appointment for a personal reception with the director, preliminary consultation is carried out by the deputy director daily from 8:00 to 13:00, from 14:00 to 17:00. In her absence – Vetyugova Olga Ivanovna, legal counsel, office No. 4, tel. 8 (02152) 5 28 32

Consultation on issues within the competence of the Center

The center employs 165 staff members, and 5 departments are open:

• Department of primary reception and assessment of need for social support;
• Home-based social assistance department;
• Department of complex support in crisis situations and support for active longevity in day care settings;
• Department of social rehabilitation and habilitation of disabled persons
• Department of round-the-clock stay for elderly citizens and disabled persons (located in Disna).

The center has experience collaborating with international public and charitable organizations, with their sponsorship, many social projects are implemented, and the material and technical base is replenished.

The territorial center for social services lives in the rhythm of today. Services provided to the population are adjusted and supplemented, new forms of work are sought. The center's employees are enthusiasts; from the very first days, they began to create the center's chronicle, its traditions, the main one of which is to be useful to people.

In the territorial center for social services of the population of the Miory district, since October 22, 2015, retail sales by sample outside of retail facilities of souvenir products manufactured in the rehabilitation and labor workshops of the social rehabilitation and adaptation of disabled persons department have been organized.

You can purchase textile products, bed linen, branded towels, and souvenir products made in various techniques from us.

We invite customers to the address: Miory, Kirova St., 5, on weekdays from 8:00 AM to 5:00 PM, weekends: Saturday, Sunday.

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Provision of temporary shelter services in a "crisis room"

A "crisis" room is a specially equipped room, provided with the necessary amenities, and intended for temporary accommodation, including round-the-clock, for individuals in a crisis state, if necessary.

The following categories of citizens can be placed in a "crisis" room:

victims of human trafficking, victims of domestic violence, natural and man-made emergencies, orphans and children left without parental care

For more detailed information, please contact the Territorial Center for Social Services for the Population of the Miory District by phone: 802152 5 27 89; 802152 5 27 44; 802152 5 73 53 (24/7).

24/7 mobile phone number for the "crisis" room: +375(33)6970675

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You can evaluate the quality of services provided on the rating assessment portal.

Prevention of domestic violence

Prevention and combating cybercrime

Regulatory legal acts governing the procedure for considering citizens' appeals

Marrakesh Treaty

Rehabilitation of children with disabilities with psychophysical development features in the Богушевский children's social boarding house "Лучезарный"

Rehabilitation of disabled people in the state institution "Vitebsk social boarding house "На Двине"

On social protection of citizens affected by the Chernobyl disaster

Resolution of the Ministry of Labor and Social Protection of the Republic of Belarus No. 11 dated 26.01.2013

Material assistance to pensioners and disabled people

On the procedure for providing state targeted social assistance

Procedure for providing special residential premises in social boarding houses

Resolution of the Council of Ministers of the Republic of Belarus of September 24, 2008 No. 1408

Resolution of the Ministry of Social Protection of the Republic of Belarus dated August 3, 2001 No. 9

Decree of the President of the Republic of Belarus dated January 19, 2012 No. 41 "On State Targeted Social Assistance"

Resolution of the Council of Ministers of the Republic of Belarus dated 27.12.2012 No. 1218

Decision of the Vitebsk Regional Executive Committee dated September 19, 2024 No. 591

Message reception and transfer center for persons with hearing impairments to emergency and other services

On benefits in plain language

Temporary shelter service in plain language

LAW OF THE REPUBLIC OF BELARUS dated January 4, 2014 No. 122-Z On the Fundamentals of Crime Prevention Activities

Foster family

Procedure and conditions for providing social services under rent agreements

MIORY REGIONAL SOCIAL CONTACT MAP

ADMINISTRATIVE PROCEDURES FOR CITIZEN APPLICATIONS 

LIST of administrative procedures carried out by the state institution "Territorial Center for Social Services for the Population of Miory District" in accordance with the Decree of the President of the Republic of Belarus dated April 26, 2010 No. 200 "On administrative procedures carried out by state bodies and other organizations upon applications of citizens"

List of administrative procedures 

LIST of administrative procedures in accordance with the Decree of the President of the Republic of Belarus of April 26, 2010 No. 200 "On administrative procedures carried out by state bodies and other organizations upon applications of citizens", for which the "one-stop shop" service of the Miory District Executive Committee carries out acceptance of applications and issuance of administrative decisions, the powers for the implementation of which are delegated to the state institution "Territorial Center for Social Services for the Population of the Miory District":

1.1. Decision-making:

1.1.3. on granting consent for the alienation of residential premises in which minor members, former family members of the owner, recognized as being in a socially dangerous situation or in need of state protection, or citizens recognized as legally incompetent or limited in legal capacity by court, or residential premises assigned to orphans or children left without parental care, or residential premises belonging to minors, when they are placed under state care in children's boarding institutions, state educational institutions implementing educational programs of vocational-technical, secondary specialized or higher education, an educational program for preparing individuals for admission to educational institutions of the Republic of Belarus, family-type children's homes, in guardianship, foster families

4.3. Decision-making on establishing guardianship (custody) over an adult and appointing a guardian (custodian)

4.5. Decision-making on issuing a parent, guardian (custodian) a preliminary permit (consent) for transactions that contradict the interests or lead to a decrease in the property of a child, ward

4.8. Decision-making on establishing patronage (appointing an assistant)

4.11. Decision-making on releasing guardians, custodians from performing their duties

LIST of administrative procedures for which the acceptance of applications and issuance of administrative decisions is carried out through the "one-stop shop" service of the Miory District Executive Committee by the state institution "Territorial Center for Social Services for the Population of the Miory District" in accordance with Decree of the President of the Republic of Belarus of April 26, 2010 No. 200 "On administrative procedures carried out by state bodies and other organizations upon applications of citizens"

2.33. Decision-making on the provision (refusal to provide) state targeted social assistance in the form of:

2.33.1. monthly and (or) one-time social benefits

2.33.2. social benefits for reimbursement of expenses for the purchase of diapers

2.33.4. provision of food products for children under two years of age

List of in-demand social services provided by the state institution "Territorial Center for Social Services for the Population of the Miory District"

Republican boarding house for war and labor veterans

Cyberfraud prevention

Guardianship and trusteeship over adult persons who are recognized by the court as legally incompetent or partially competent

Active Longevity - 2030

Dementia prevention courses

https://www.mintrud.gov.by/ru/kurs-profilaktike-demencii-ru

https://www.youtube.com/playlist?list=PLnwZohqApbnr6VE7LwyZo1lpcqgKi5-Xm

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Electronic appeal

Procedure for submitting and considering electronic appeals

From 02.01.2023, based on Article 25 of the Law of the Republic of Belarus dated July 18, 2011 No. 300-Z "On Citizens' and Legal Entities' Appeals" (as amended on 28.06.2022 with amendments and additions effective from 02.01.2023), electronic appeals will be submitted through the state unified republican information system for accounting and processing citizens' and legal entities' appeals (обращения.бел).

Access to this system will be free of charge.

The rules for submitting electronic appeals through the system can be found here: (https://обращения.бел/help)